Step by Step
From Inquiry to Delivery
Submit an Inquiry
Fill in our quote request form with your product of interest, required quantity, and delivery destination. We also accept inquiries by email and WhatsApp.
Sourcing & Matching
Our team identifies the right farmers and suppliers in our network who can meet your specifications. We verify quality, availability, and pricing before responding.
Sample & Inspection
We arrange samples if required and conduct quality inspections at source. Every product is checked against your specifications and applicable standards.
Contract & Payment
Once satisfied, we agree on commercial terms — pricing, volume, incoterms, delivery schedule, and payment terms. A formal contract is signed.
Export & Logistics
We handle all export documentation, phytosanitary certificates, customs clearance, and coordinate freight to your destination port.
Delivery & Aftercare
Your shipment is delivered. We provide tracking throughout and follow up to confirm receipt and satisfaction. Long-term partnerships are our goal.
Common Questions
Frequently Asked Questions
What is the minimum order quantity?+
This varies by product. For most commodities, our minimum is one 20ft container (approximately 20MT). Contact us to discuss smaller orders.
What incoterms do you offer?+
We typically offer FOB Tema and CIF to your destination. Other terms can be discussed on request.
What is the typical lead time?+
From confirmed order to shipment is usually 2–4 weeks depending on the product and current supply. We provide a specific timeline in your quote.
Do you offer product samples?+
Yes. We can arrange samples before you commit to a full order. Sample costs and logistics are discussed case by case.
What certifications do your products carry?+
Our operations are certified by FDA Ghana, Ghana Standards Authority, and GEPA. Specific certificates depend on the product.
What payment terms do you accept?+
We accept Letter of Credit (LC), Telegraphic Transfer (TT), and Bank Transfers. Terms are negotiated during contracting.
Do you handle customs at the destination?+
We handle export from Ghana. Import clearance at your destination is the buyer's responsibility unless otherwise agreed in your incoterms.
Can you supply year-round?+
Most products are available year-round. Some commodities are seasonal — we will advise on availability and timing in your quote.